To expand our horizon in the field of Service by working with and offering international Quality environment friendly products and services in order to achieve growth and recognition
We are committed to achieve and sustain excellence in service performance and quality by effectively meeting customer’s quality requirements through continual improvement to achieve total customer satisfaction.
Reference Number - AURA\SR\ADM\09\2014
We are searching for a General Manager - Service to join our Technical Service team. This role is responsible for understanding the company and customer technical needs; developing, defining and implementing short and long term Technical Service strategies to achieve company and customer needs. This position also manages and develops the state-wide technical service function, activities and processes.
Reference Number - AURA\SL\SLE\09\2014
Builds business by seeking and identifying prospective customers, identifying their requirements and selling products, equipments and services that meet their requirements.Creates and maintains new and existing clientele on a regular basis for business growth.
Reference Number - AURA\SR\SRE\09\2014
We are seeking an experienced Field Service Engineer for diesel engines and generator sets in Kerala. This position assumes a key role by being the front line assistance for our customers at every stage including start-up and commissioning of equipment, performing planned maintenance, monitoring performance, as well as responding to emergencies and breakdown calls on a 24/7 basis.
Reference Number - AURA\SR\SAC\09\2014
Service / Administrative Co-ordinator provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Under the guidance of the supervisor, co-ordinate customer services, organise, distribute and verify the work of others and participate in and organise their training. She will act as the resource person for both customers and service team. Deal with customer requests, enquiries and complaints.Organise for parts and equipment, controls inventory, and maintains computerized information systems. Handle the administrative and accounting tasks appropriate to the activities of the unit.
Reference Number - AURA\SL\TMC\09\2014
The tele-marketing executive will convert inquiries into sales by answering inbound telephone calls. She will also work with a database of clients / customers that are a mixture of current, dormant, new contacts and competitor product users and will get involved in all the aspects of the sales process including building and maintaining your own inquiry database and business pipeline selling both Industrial equipments and Services.